As your business grows, your needs change.
So too does technology - often at a frightening pace.
The two key considerations your business faces are:
- "Do my needs warrant a change?"
- "Does the new technology give me a significant return on my investment (ROI)?"
We work with our clients to ensure they approach all their technology issues like any other business decision:
1. Document Needs
2. Identify several possible solutions
3. Calculate ROI for each solution
4. Consider non-quantifiable aspects of each solution
5. Pick best solution and move to implementation, training, testing & monitoring phases.
Document Needs:
We start with our system review to assess the current infrastructure, management's short & long term goals and other business considerations.We also work with your management team to determine the cost of current inefficiencies to ensure we can later calculate the possible benefits of any solutions.
Identify Several Possible Solutions:
There are many ways to address needs. Simple incremental growth, or radical change in approach/technology. You should consider all of these avenues. We will work with you to evaluate whether you are best served by incremental ("let's add one more server") growth. In the long term this may lead to bloat, inefficiency and complexity.
For example, we would make sure you are aware and understand relevant industry best-practices (virtualization of servers as one small example) and how these technologies can both reduce your maintenance costs, and increase your stability and reliability.
Calculate ROI:
Once you identify which options appear promising, we move to the design phase. We prepare detailed implementation plans and provide you with fixed price estimates. Combined with the costs we calculated in step 1, we are then able to project ROI for each solution.
Consider non-quantifiable aspects of each solution:
ROI is very important, but their other considerations. What are your long term strategic goals? Do your competitors have an edge/weakness in any areas that you need to remedy/exploit? These factors may influence the solution you ultimately select.
Pick best solution and move to implementation, testing & monitoring phases:
Once these plans are approved and a solution is selected, we proceed with implementation, as planned. Once the basic implementation is complete, we:
- test the systems,
- train your staff,
- provide on-going monitoring to ensure your long-term satisfaction